WHAT WE OFFER

Complete EV Care. Expert Support.

From choosing the right electric vehicle to keeping it running smoothly, Hermes EV Solutions provides expert guidance, servicing, battery care and dependable after sales support.

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OUR SERVICES

Complete Care for Every EV

From electric cycles to scooters, our expert services cover maintenance, diagnostics, battery care, repairs and reliable support for every ride.

EV Service & Repairs

Complete servicing and repairs for electric scooters and cycles, covering mechanical, electrical and performance related issues for reliable everyday riding.

Full Diagnostics
EV Repairs
Electrical Checks
Performance Testing

Battery Diagnostics & Replacement

Professional battery health checks, capacity testing, maintenance and replacement support.

Battery Testing
Health Diagnostics
Capacity Check
Replacement Support

Electrical & System Diagnostics

Detailed inspection of motors, controllers, wiring, displays, sensors and electrical systems to identify faults.

Motor Diagnostics
Controller Testing
Wiring Inspection
Fault Detection

Brake, Tyre & Suspension Care

Essential safety maintenance for brakes, tyres, suspension, steering and related components across electric scooters and cycles for smoother, safer rides.

Brake Inspection
Tyre Service
Suspension Check
Safety Inspection

Genuine Parts & Accessories

Quality parts and practical accessories to keep your electric scooter or cycle safe, reliable, and convenient for everyday use.

Genuine Spare Parts
Chargers & Accessories
Safety Accessories
EV Upgrades & Add-ons

AMC & Preventive Maintenance

Planned maintenance support for electric scooters and cycles, helping identify issues early and maintain reliable performance throughout vehicle ownership.

Scheduled Service
Preventive Checks
Component Inspection
Maintenance Plans

OWNER'S MANUAL

EV Maintenance Guide.

Congratulations on your new Electric Cycle / Scooter! Proper care ensures long battery life, smooth performance, and warranty protection.

Battery Care

The battery is the heart of your EV. Proper charging habits directly impact range, lifespan, and warranty coverage.

Do's

Charge before it drops to 20%
Use original charger
Charge in cool, ventilated place
Keep 20–80% for daily use
Cool 20–30 min after long rides before charging

Don'ts

No overcharging (avoid overnight charging)
No 0% draining
Avoid heat / direct sunlight
Avoid charging near flammables
Don't open, puncture, or use third-party chargers

What Your EV Warranty Covers

Covered

Manufacturing defects by brand

Battery (performance issues within warranty period)
Motor
Controller
Charger
Display unit
Frame (structural defects)

Not Covered

Avoid these to keep warranty valid

Physical damage or accidental damage
Water damage due to improper washing or riding through water
Normal wear & tear on tyres, brake pads, chain, bearings
Damage due to unauthorized modifications, third-party chargers, overloading, negligence
Battery capacity drop due to natural aging

Claims require: Original purchase invoice, valid warranty card, and service records (if applicable).

Periodical Service Schedule

Recommended service intervals for e-cycles and e-scooters

First Service

E-Cycle: After 100–300 km or 30 days

E-Scooter: 1500–1600 km or 2 months (Free Service)

Regular Service

E-Cycle: Every 3–6 months or 1000–1500 km

E-Scooter: Every 2 months or 1500–2000 km to protect your warranty

Annual / Major Inspection

Battery health & BMS diagnostics
Motor performance test
Controller diagnostics
Brake system calibration & fluid check

Tyre wear & wheel truing
Suspension & steering check
Chain, belt & drivetrain care
Wiring harness & electrical safety test

Daily Pre-Ride Checklist

Check battery charge
Test brake performance
Inspect tyre pressure
Check lights, horn, and indicators
Ensure cables and fittings are secure

Long-Term Storage Tips

Store in a cool, dry place away from heat
Keep battery level above 50%
Recharge the battery every 30 to 45 days
Slightly inflate tyres to stop flat spots
Turn off the main battery switch or MCB

Important Note

Even if a model needs no license, ride responsibly. Always wear a helmet and follow traffic rules. For electric scooters, routine dealer service every 2 months keeps your warranty valid.

COVERAGE

We Service

Electric Mobility..

Whether you bought your EV from us or elsewhere, our team provides dependable servicing, diagnostics, battery care and maintenance support for selected electric scooter and cycle models depending upon availability of spare parts.

Terms & Conditions apply

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